Underrail Forum

Underrail => Bugs => Topic started by: starhelm on April 18, 2013, 10:45:44 am

Title: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: starhelm on April 18, 2013, 10:45:44 am
As the title suggests, I am getting the 'TimelapseVertigo.Game has stopped working' problem.
I searched the forum and found a similar topic, although that seems to be for the demo version.

I bought the Alpha from Gamer'sGate as part of the indie bundle, I did the full installation (inc .NET) and all went off without a hitch.
I have Media Player installed and I have run it as admin, but still I get the error.

halp!
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Styg on April 18, 2013, 12:45:03 pm
What version of Windows are you using?

And just to make sure, you have Media Player installed as a windows feature right?
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: starhelm on April 18, 2013, 12:53:13 pm
I'm on windows 7. I checked through Control Panel > Programs and Features > turn windows features on/off. It's there and it's checked. If there's another way to do it I'd be happy to.

I also tried to re-download it via microsoft in case I missed an update or something, but it says that WMP is already installed (or something similar).
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Styg on April 19, 2013, 01:44:14 am
Could you try running this program before starting the game:

http://technet.microsoft.com/en-us/sysinternals/bb896647.aspx

And then once it crashes copy the log from DebugView and send it to me (admin et underrail dot com).

Thanks.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: starhelm on April 19, 2013, 05:41:42 am
e-mailed.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Styg on April 19, 2013, 07:11:01 pm
Received but it really doesn't tell me anything.

Could you check if the setup installed "Microsoft XNA Framework Redistributable 4.0 Refresh"? It should be among your installed programs.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: starhelm on April 26, 2013, 07:41:48 pm
Ah. my programs list only shows 2.0. I will reinstall and see if that fixes. thanks for the help :)
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: starhelm on April 26, 2013, 09:34:53 pm
YES!

It's working now! I can't believe it was something so simple.

Game seems great so far, reminds me of old Fallout :)

Thanks again.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Styg on April 26, 2013, 10:11:43 pm
YES!

It's working now! I can't believe it was something so simple.

Game seems great so far, reminds me of old Fallout :)

Thanks again.

No problem. I'm glad you got it running. :)
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: DMonin on February 23, 2014, 03:58:22 pm
I know, it's old topic, but currently I have an exception while starting a game:
(http://cs311819.vk.me/v311819639/acc8/TqdKklFWoSs.jpg)

It's fails about 9 times from 10. :( And started at last steam update.

I already removed a .dat file but it not helped me. As I understand it's a only for me specific problem, cause I do not found any messages from other users with same problem, but maybe some one could explain me why it's falls?

My conf: Win 8.1 x64, with all latest updates.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: DMonin on February 24, 2014, 03:18:06 am
Thanks for respones. But I already tried to start Underrail from folder and get same exception. :(
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Styg on February 24, 2014, 07:24:25 am
Thanks for respones. But I already tried to start Underrail from folder and get same exception. :(

Try closing the steam completely and then running underrail.exe
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: DMonin on February 27, 2014, 02:36:57 pm
Thanks for advice. There no any exceptions when steam is closed.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 21, 2016, 09:00:03 pm
Hello,
So I bought Underrail quite recently, end 2015, on Steam. wich is, I have to say, a very good game, thanks for creating it !
 
So I had a few different games (one psi, one close F, one ranged) and everything was smooth, until 2 days ago when, at the end of a fight, the game crashes with the window popping "TimelapseVertigo.Game has stopped working".
 
I've tryed many things in game : done the fight maybe 20 times (quicksaved 2 step from it) going other places (<- doesn't crash immediatly but a few minutes later)
                                 off game : followed the tips on this website and on steam (checked steam's underrail cache, that windows media is activated, that I've got Microsoft XNA Framework Redistributable 4.0 Refresh, deleted and downloaded the game 2 times, blocked Avast's screenthing, blocked Avast, runned the game without steam and even tryed to let windows find the answer to this problem and of course, it didn't)

I runned the debugview and couldn't send it to Styg because of a wrong e-mail adress ? your pseudo at underrail dot com ?

Tryed to look through the debugview and the only thing that seemed to not work was the fact that my computer lacked steam VR
"Failed to init SteamVR because it isn't installed"
So I downloaded it and it's still not working

So maybe I missed a little thing or I'm just doomed but please, help me. It's extremly frustrating to be blocked like that  :'(
 
The strange thing is that it runned very well until 2 days ago and that I already passed that part (in game) with another character...
 
Running on windows 10 on a lenovo U 41
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 22, 2016, 02:47:51 pm
Game Version: 1.0.1.10
Error: System.NullReferenceException: La r
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 22, 2016, 02:54:32 pm
The fight is the last one before getting the key to acces the sealed room in GMS coumpoud; first mission from Gorky
(There is 1 rider leader, 2 riders and 3 hostages, 1 named Sully)
As i shot the last bullet to kill the last rider, the game stops.
If I don't fight, I can wander around, but after a short while the game crashes aswell
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 23, 2016, 04:06:03 pm
So, did you found the problem ? What can I do to be able to play ?
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 23, 2016, 07:40:45 pm
Sent to Styg
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 25, 2016, 04:22:56 pm
@Styg
Any news ?
Have you received my mails ?
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 28, 2016, 08:14:49 am
So it's been now a week since I asked for help and I still didn't had any helping response...
So is there anybody else to whom I can send an asking for help mail or do I need to ask for a refund ?
...
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: eLPuSHeR on April 28, 2016, 10:30:19 am
Be patient my friend. Styg might be busy.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on April 28, 2016, 11:14:18 am
He seems ...
But is he the only one who can help ?
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: fledersaft on May 02, 2016, 08:30:49 pm
Hi, I believe I have the solution for both the player in need and what's causing the bug. I was having the exact same issue and no matter how many times I tried, dropping the last raider always crashed the game. I DID however grenade the old man after going through the hatch. This means the quest never got properly instantiated. Reloading an earlier save and making sure the old man lived circumvented the bug.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: Nawak on May 03, 2016, 08:47:05 pm
It works !
Thank you very much Fledersaft !

Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: PhrygianDominant on May 04, 2016, 09:07:23 am
Sorry for the late response, but the bug has been fixed for the next patch. Thanks, fledersaft, for pointing out the cause of the crash. :)
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: VoidsX on October 01, 2016, 08:26:07 pm
Sorry for posting in an old thread but Im having the same problem as Nawhawk, and at the same location. I killed the old man when I first jumped in because combat wouldn't end without him dying. Was this really fixed? Ver. 1.0.1.10
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: VoidsX on October 02, 2016, 07:04:23 am
Thanks for the reply, although this playthrough is probably done for.. my only save is post bug.. lesson learned i guess.
Title: Re: TimelapseVertigo.Game has stopped working - gamer'sgate d/l with Media Player
Post by: VoidsX on October 02, 2016, 08:40:13 am
Thanks, I will try that.