Author Topic: Can't save/can't transition between zones  (Read 652 times)

Philo

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Can't save/can't transition between zones
« on: June 30, 2021, 06:00:27 pm »
Hi,

Since the last update, I have two issues with the game : I can't save and I can't transition between zones. I have those problems for both old saves/new game (in this case, game just freeze after Tanner's speech). Never had any problems before.

Styg

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Re: Can't save/can't transition between zones
« Reply #1 on: June 30, 2021, 06:38:16 pm »
The usual cause is the anti-virus preventing the game from saving to disk, so you might want to try whitelisting the game there.

Also, can you post zone transition error logs from Documents\My Games\Underrail?

Philo

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Re: Can't save/can't transition between zones
« Reply #2 on: June 30, 2021, 06:53:19 pm »
Hi,

Game doesn't crash after failing zones transition. It just sends me back to the game menu. I can't find recent CrashLog into C:\Users\\Documents\my games\Underrail

Styg

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Re: Can't save/can't transition between zones
« Reply #3 on: June 30, 2021, 07:06:28 pm »
But there should be some transition error logs, though.