Underrail Forum

Underrail => Bugs => Topic started by: hexabit on August 24, 2013, 09:58:04 am

Title: Windows 7 Crash on game launch
Post by: hexabit on August 24, 2013, 09:58:04 am

Game 1.4.1 crashes instantly on launch with message (windows 7 64bit):


Problem signature:
  Problem Event Name:   APPCRASH
  Application Name:   underrail.exe
  Application Version:   0.1.0.0
  Application Timestamp:   5037e73e
  Fault Module Name:   KERNELBASE.dll
  Fault Module Version:   6.1.7601.18015
  Fault Module Timestamp:   50b83c8a
  Exception Code:   e0434352
  Exception Offset:   0000c41f
  OS Version:   6.1.7601.2.1.0.256.1
  Locale ID:   1033
  Additional Information 1:   0a9e
  Additional Information 2:   0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:   0a9e
  Additional Information 4:   0a9e372d3b4ad19135b953a78882e789

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Title: Re: Windows 7 Crash on game launch
Post by: mageprince on September 26, 2013, 10:28:55 am

try running it in compatibility mode (this fixed the issue for me personally)

go to game directory which should be in your programsx86 folder of your C drive
then go to Stygian software
then right click on the .exe
then go to properties
then check on run in compatibility mode for one of the listed vista versions
and then check on run as administrator
click apply
should be all set

Title: Re: Windows 7 Crash on game launch
Post by: Styg on September 26, 2013, 12:20:28 pm

This should work. Also, you can try the new version of the demo that's available from Desura (www.desura.com/games/underrail (http://www.desura.com/games/underrail)). It shouldn't have this problem.