Author Topic: Can't launch  (Read 1972 times)

Obe4ken

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Can't launch
« on: December 24, 2015, 04:27:47 am »
This issue might be better for Steam itself, but Steam support directed me here.

Underrail crashed once on a loading screen.  I don't remember exactly where, but I believe I was exiting to the main menu.  Since the crash, Steam permanently lists me as playing Underrail, even if I'm playing a different game.  Steam won't let me launch or delete Underrail, or exit Steam because it thinks Underrail is running.  I've restarted my computer and checked task manager, the game is definitely not running.  Any ideas how to fix this?

Styg

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Re: Can't launch
« Reply #1 on: December 24, 2015, 08:11:41 am »
Do you have Avast 2015 installed? If so, disable DeepScreen or upgrade to Avast 2016.

Let me know if this helped.

Obe4ken

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Re: Can't launch
« Reply #2 on: December 28, 2015, 12:27:49 am »
Updating Avast solved the problem.  Thanks!