(solved) Crash on launch in Windows 7

[hishadow]

A small bug report. An exception in the game code results in game crash.

Code: [Select]

Log Name:      Application
Source:        Application Error
Date:          06.12.2012 21:57:36
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
Description:
Faulting application name: underrail.exe, version: 0.1.0.0, time stamp: 0x50b88397
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x503275ba
Exception code: 0xe0434352
Fault offset: 0x0000d3cf
Faulting process id: 0x858
Faulting application start time: 0x01cdd3f451226058
Faulting application path: E:\Spill\Underrail\underrail.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 8fcf85ef-3fe7-11e2-aaff-00226810c6df
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-06T20:57:36.000000000Z" />
    <EventRecordID>48056</EventRecordID>
    <Security />
  </System>
  <EventData>
    <Data>underrail.exe</Data>
    <Data>0.1.0.0</Data>
    <Data>50b88397</Data>
    <Data>KERNELBASE.dll</Data>
    <Data>6.1.7601.17932</Data>
    <Data>503275ba</Data>
    <Data>e0434352</Data>
    <Data>0000d3cf</Data>
    <Data>858</Data>
    <Data>01cdd3f451226058</Data>
    <Data>E:\Spill\Underrail\underrail.exe</Data>
    <Data>C:\Windows\system32\KERNELBASE.dll</Data>
    <Data>8fcf85ef-3fe7-11e2-aaff-00226810c6df</Data>
  </EventData>
</Event>

Code: [Select]

Log Name:      Application
Source:        .NET Runtime
Date:          06.12.2012 21:57:36
Event ID:      1026
Task Category: None
Level:         Error
Keywords:      Classic
Description:
Application: underrail.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
   at um.c(bcr)
   at ail.n8(bcr)
   at a1r.a(bcr)
   at lv.Update(Microsoft.Xna.Framework.GameTime)
   at Microsoft.Xna.Framework.Game.Tick()
   at Microsoft.Xna.Framework.Game.HostIdle(System.Object, System.EventArgs)
   at Microsoft.Xna.Framework.GameHost.OnIdle()
   at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
   at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(System.Object, System.EventArgs)
   at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
   at Microsoft.Xna.Framework.WindowsGameHost.Run()
   at Microsoft.Xna.Framework.Game.RunGame(Boolean)
   at z1.a(System.String[])

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name=".NET Runtime" />
    <EventID Qualifiers="0">1026</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-12-06T20:57:36.000000000Z" />
    <EventRecordID>48055</EventRecordID>
    <Security />
  </System>
  <EventData>
    <Data>Application: underrail.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.InvalidOperationException
Stack:
   at um.c(bcr)
   at ail.n8(bcr)
   at a1r.a(bcr)
   at lv.Update(Microsoft.Xna.Framework.GameTime)
   at Microsoft.Xna.Framework.Game.Tick()
   at Microsoft.Xna.Framework.Game.HostIdle(System.Object, System.EventArgs)
   at Microsoft.Xna.Framework.GameHost.OnIdle()
   at Microsoft.Xna.Framework.WindowsGameHost.RunOneFrame()
   at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(System.Object, System.EventArgs)
   at System.Windows.Forms.Application+ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
   at Microsoft.Xna.Framework.WindowsGameHost.Run()
   at Microsoft.Xna.Framework.Game.RunGame(Boolean)
   at z1.a(System.String[])
</Data>
  </EventData>
</Event>

[Styg]

Hi.

Where did you install the game from? Desura (client or standalone) or GamersGate?

Does this occur every time you start the game?

[hishadow]

Its the zipped standalone client from Desura. The crash is reoccuring. Not been able to start the game.

[Styg]

Did you install using setup.exe? That will install prerequisites such as .NET and XNA.

[hishadow]

Yep, the installer downloaded and installed the MS packages:

Microsoft XNA Framework Redistributable 4.0 Refresh, 4.0.30901.0
Microsoft .NET Framework 4 Client Profile, 4.0.30319
Microsoft .NET Framework 4 Extended, 4.0.30319

[Styg]

Can you check if you have media player installed?

[hishadow]

Yay, that actually solved the problem! Strange the MS packages didn't detect this prerequisite.

[Styg]

Yeah, that's unfortunate. But certain audio components of XNA require media player to be installed. I'll add it to the installation instructions at least.