Author Topic: Game Crashes On Launch  (Read 884 times)

Steelchill

  • Probably not a Spambot
  • *
  • Posts: 5
  • Karma: +1/-0
    • View Profile
Game Crashes On Launch
« on: July 06, 2021, 02:07:58 am »
I freshly installed Underrail on a new pc via steam, however, when I launch the game it crashes soon after the loading bar appears. According to my control panel the issue lies in the Kernelbase.ddl so I went forum hopping for a solution. I tried reinstalling XNA 4.0, .Net, fiddled with my media player, cleared my steam download cache and even verified the integrity of my game files yet nothing seems to work.

Steelchill

  • Probably not a Spambot
  • *
  • Posts: 5
  • Karma: +1/-0
    • View Profile
Re: Game Crashes On Launch
« Reply #1 on: July 07, 2021, 07:51:28 am »
I got the game to run on an alternate account that uses my steam library via family dharing but the game crashes after the intro cutscene with Tanner and forgets all video settings.

Styg

  • Administrator
  • Godman
  • *****
  • Posts: 2406
  • Karma: +513/-31
    • View Profile
Re: Game Crashes On Launch
« Reply #2 on: July 07, 2021, 10:37:09 am »
This sounds like a Windows installation problem from what I can google up.